The Football Academia (“we”, “us”, “our”) is a football academy coaching young players in Adelaide, South Australia. We take privacy seriously, especially because the players we work with are children. This policy explains what personal information we collect through this website and our enrolment process, what we do with it, and the choices you have. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
When you contact us
Our website contact form is processed by Formspree. When you use it, we collect the details you type in, such as:
- your name, email address and phone number
- your player's age
- the program you are interested in
- the contents of your message
When you register a player
To register a player for a clinic, we send you to an online registration form hosted by Jotform. The form collects the information we need to run sessions and teams safely and keep in touch with families. This typically includes:
- the player’s name, date of birth and gender
- their current club, age group and football experience
- a parent or guardian’s name, mobile number, email address and suburb
- emergency contact details and the people allowed to collect the player
- health information relevant to taking part safely, such as allergies, medical conditions, injuries or medication
- consents and acknowledgements, for example for photos and video and for first aid, and the parent or guardian’s signature
The exact questions appear on the form itself, and we only ask for what we need. Health information is sensitive information under the Privacy Act. We collect it only with consent and only to look after the player's safety and wellbeing.
When you visit this website
When you pay
Where a program has a fee, we ask you to pay by bank transfer. We see the details your bank sends with the payment, such as the account name, amount and reference, and use them to match the payment to the registration. We never ask for card details on this website.
When you visit this website
We do not use analytics, advertising or tracking cookies on this website. Like any website, our hosting provider (Cloudflare) automatically processes technical data such as your IP address, browser type and the pages requested, to deliver the site and keep it secure. If we add analytics or other cookies in future, we will update this policy.
Information about children
Our players are children. We ask that a parent or guardian completes enrolment and contact forms on a child’s behalf. We collect information about a child from their parent or guardian, and we use it only to run our programs and look after the child. If you are under 18, please ask a parent or guardian to contact us for you.
How we use your information
We use personal information to:
- respond to your enquiries
- register players, organise sessions, teams, camps and clinics, and contact families about them
- keep players safe, including responding to a medical or emergency situation
- keep our records, meet our legal obligations, and improve our programs and website
We use photos and video of players only where a parent or guardian has given consent.
Who we share it with
We do not sell personal information. We share it only as needed with:
- Our coaches and staff, who need it to run sessions and look after players.
- Independent Football Australia (IFA), where a player takes part in an IFA competition. IFA requires every player to be registered on its own online platform, and that registration is covered by IFA’s privacy policy.
- Our service providers: Formspree (contact form), Jotform (player registration), and Cloudflare (website hosting). They handle information on our behalf and under their own terms and privacy policies.
- Schools or venues, where a session is run on their grounds and they reasonably need to know who is attending.
- Emergency services, health professionals, or authorities, if there is an emergency or we are required or authorised by law to do so.
Overseas storage
Formspree, Jotform and Cloudflare are international companies, and information you submit may be stored or processed on servers outside Australia, including in the United States. We take reasonable steps to choose providers with appropriate security. By submitting information through our forms, you agree to it being handled in this way.
Security and how long we keep information
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including limiting access to the people who need it. No online system is completely secure, so please take care with what you send us. We keep information only as long as we need it for the purposes above or the law requires. When we no longer need it, we delete or de-identify it.
Emails and messages
We contact you about your enquiry and about your player’s registration, sessions and teams. We do not send marketing emails or newsletters, and we will ask first if that ever changes.
Accessing and correcting your information
You can ask to see the personal information we hold about you or your child, and ask us to correct it if it is wrong or out of date. You can also ask us to delete it, and we will do so unless we have to keep it by law. Please contact us and we will respond within a reasonable time. We may need to confirm who you are first, and for a child’s information, that you are their parent or guardian.
Questions and complaints
If you have a question or a concern about how we handle your information, please contact us first so we can try to put it right. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it last changed. Please check back occasionally.
Contact us
The Football Academia, Hutt Street, Adelaide, South Australia. Use our contact form to reach us about privacy.